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Tracking FAQs

Can I track my parcel or cargo shipment in real time?

Yes, Courier. NG offers real-time tracking through our website using a unique tracking ID.

Why is my tracking number not returning results?

Ensure you've entered the correct tracking number format, e.g., TRK1234567890. If the issue persists, try again later or contact support.

Can I scan my QR codes to track shipments?

Yes! Please use our Courier.NG QR scanner app or any third party QR scanner such as GammaPlay scanner from Google play store to scan the QR code on your shipment label for instant tracking details with your mobile device's camera.

QR code won’t scan. What should I do?

Check for good lighting, clean camera lens, and ensure the QR code is visible. If scanning fails, manually enter the tracking number.

How do I schedule a pickup for my parcel or cargo delivery within Lagos?

You can schedule a pickup by contacting Courier.NG via our website or customer service line with your parcel details and preferred pickup time

Do you offer same-day delivery for parcels within Lagos?

Yes, we provide same-day delivery services for parcels within Lagos when booked before the cutoff time

What is the cost structure for delivering parcels and cargo both locally and internationally?

Pricing depends on the parcel's weight, dimensions, destination, and delivery speed. Contact us for a customized quote.

What should I do if my shipment gets lost or delayed?

Contact our customer support immediately with your tracking ID, and we will investigate and provide updates on your shipment's status

Do you handle lost luggage from airports? How does the process work?

Yes, we specialize in airport lost luggage handling. After you report lost luggage, we coordinate with airport authorities and deliver it safely to your address.

What items are restricted or prohibited from being shipped?

Dangerous goods, flammable materials, perishables, illegal items, and any other prohibited goods as defined by Nigerian and international shipping regulations are not accepted

How long does cargo delivery take within Nigeria and for international shipments?

Domestic cargo delivery typically takes 1-5 business days depending on the route. International shipping time varies by destination but generally ranges from 5-15 business days

Can I modify or cancel my delivery once scheduled?

Yes, you can request to change or cancel your scheduled delivery by contacting customer service within the specified cutoff time




Our Services

  • Parcel Dispatch & Delivery within Lagos:

    Enjoy fast and efficient local delivery with easy scheduling and real-time tracking

  • Cargo Shipping within Nigeria

    Move your goods safely across cities and states with trusted cargo handling and transport.

  • International Cargo Delivery

    Send shipments worldwide with confidence through our global courier partnerships

Parcel Delivery

Shipment Tracking

Cargo Shipping

Packaging and Delivery

Fast Delivery

Local and International Cargo

Parcel Delivery

We deliver personal effects ranging from clothes to appliances

Cargo Shipping

Nationwide Cargo Shipping

Fast Delivery

Same-Day Delivery

Why Choose Courier.NG? .

Our Vision: To be Nigeria's most trusted and innovative logistics company, empowering commerce and personal connections by delivering excellence every mile of the way. Our Mission To provide world-class, accessible, and affordable delivery services that exceed customer expectations and contribute to Nigeria's economic growth. Thank you for choosing Courier.NG. We look forward to serving you and being part of your delivery journey.

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2nd Floor,

Murtala Mohammed Intl' Airport Terminal

Lagos, Nigeria

Phone: +2349094545324, +2349095451430

Email: info@courier.com.ng

Other Offices


Lagos Island: 5 Force Road, Suite 203, Onikan

Port Harcourt: Omagwa Intl Airport, Engineering Block

Email:courier.ng@logosholdings.com.ng

mediasupport@logosholdings.com.ng

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